Technical Support

SMART Modular Technologies Technical Support covers products with the SMART, Adtron or Apex brand names. If you need technical support for products with brand names or logos other than these, please contact your supplier directly.

For your convenience, we offer the following support options:

Frequently Asked Questions (FAQs)
We find that many of our customers questions are quickly answered through these FAQs. Click here to review the current list.

Customer Feedback Form
Please fill in this form. Please include copies of relevant files such as your config.sys, autoexec.bat, system.ini and net.cfg files!

Software Updates and Drivers
A listing of software and drivers available from SMART Modular

SMARTHub
Current customers (only) can access technical documentation through this customer portal.

Technical Resource Center (TRC) — For internal SMART Sales use ONLY!

Disclaimer
This information is provided to you as a service from the Communication Products Technical Support Department of SMART Modular Technologies, Inc. It is intended to assist you in the resolution of your technical problems or questions.

SMART Modular Technologies will not be held responsible for any loss of information, data or programming, resulting from the improper installation of drivers and updates by means or methods other than those prescribed and published on this website, in an authorized SMART Modular Technologies' "User's Manual", "User Guide", "User Reference Guide", "Installation Guide", "User's Installation Guide", "Quick Start Guide", or any authorized printed and distributed SMART Modular Technologies product documentation or other materials.

SMART Modular Technologies, Inc.
Communication Products Technical Support
39870 Eureka Dr., Newark CA 94560, USA